AP FACT CHECK: Trump hails 'new' VA as old problems persist

In this Nov. 9, 2017, photo, Veterans Affairs Secretary David Shulkin speaks during the U.S. World War I Centennial Commission ceremonial groundbreaking for the National World War I Memorial at Pershing Park in Washington. President Donald Trump is pointing to big achievements in advance of Veterans Day on his promise to fix the Veterans Affairs Department. While the VA has made some strides under the leadership of Shulkin, a holdover from the Obama administration who began work on several of the changes before Trump took office, a White House fact sheet doesn't tell the full story. (AP Photo/Jacquelyn Martin)

Jacquelyn Martin

WASHINGTON (AP) — President Donald Trump is pointing to big achievements in advance of Veterans Day on his promise to fix the Veterans Affairs Department. But an AP Fact Check finds that several initiatives are lagging.

An effort to improve wait times by revamping VA's electronic medical record system may take eight more years to complete.

Nor does the White House acknowledge that a bill recently signed into law to reduce delays in processing disability appeals from veterans unhappy with their payouts won't address the 470,000 pending claims.

Other announced efforts, such as the posting of VA wait-time data and a new White House complaint hotline, have since been shown to be narrow in scope or have been criticized as ineffective by lawmakers or veterans groups.

Copyright 2017 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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