WASHINGTON (AP) — President Donald Trump is pointing to big achievements in advance of Veterans Day on his promise to fix the Veterans Affairs Department. But an AP Fact Check finds that several initiatives are lagging.
An effort to improve wait times by revamping VA's electronic medical record system may take eight more years to complete.
Nor does the White House acknowledge that a bill recently signed into law to reduce delays in processing disability appeals from veterans unhappy with their payouts won't address the 470,000 pending claims.
Other announced efforts, such as the posting of VA wait-time data and a new White House complaint hotline, have since been shown to be narrow in scope or have been criticized as ineffective by lawmakers or veterans groups.